Privacy policy

Who we are

Next Gen Digital Agency (“we”, “our”, or “us”) operates the website https://ngitc.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or engage with our services.

Next Gen Digital Agency is a registered business name of The Trustee for 747 Industries Trust, ABN 48 953 531 965.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact form
• Request a website consultation
• Communicate with us via email or phone
• Interact with our advertising or lead forms
• Subscribe to updates or marketing communications

The information we may collect includes:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Any other information you choose to provide

We may also automatically collect certain non-identifiable information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Time spent on our website

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Respond to enquiries and consultation requests
• Provide digital marketing, web design, and SEO services
• Communicate with you regarding your enquiry
• Improve our website and services
• Deliver relevant advertising and marketing
• Maintain the security and functionality of our website

We only collect information that is reasonably necessary for our business operations.

Advertising and Analytics

We may use third-party services such as:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• Meta (Facebook) advertising tools
• Google Maps, on our contact page
• Other marketing and analytics platforms

These services may collect anonymous information about your interaction with our website through cookies or tracking technologies.

This data helps us understand how visitors use our website and allows us to improve our marketing and services.

You can control or disable cookies through your browser settings.

Microsoft Clarity records anonymised session replays and heatmaps of how this site is used. Text you type into form fields is masked and is not captured by that recording.

Lead Forms and Advertising Platforms

If you submit your information through advertising platforms such as Meta Lead Forms, your information may first be collected by that platform before being securely shared with us.

Your information will only be used to respond to your enquiry or provide the requested consultation.

Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to trusted service providers who assist us in operating our business, such as:

• Website hosting providers
• CRM or marketing software providers
• IT service providers
• Advertising platforms

These providers are required to keep your information secure and confidential.

Submissions made through our website forms are checked for spam by CleanTalk, an anti-spam service. The information you enter, together with your IP address and browser details, is sent to CleanTalk for that check. Their terms are published at https://cleantalk.org/publicoffer.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of transmission over the internet is completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Next Gen Digital Agency
Website: https://ngitc.com.au
616 Balcombe Rd, Black Rock VIC 3193
Phone 0455 100 747
Email sales@ngitc.com.au